Job Description
Allianz Australia is seeking a Dispute Resolution Specialist – Consumer to resolve and manage customer disputes involving AFCA across multiple locations. The role requires detailed investigations, policy interpretation, and explicit communication with customers and internal stakeholders.
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You will guide complex cases, identify trends, and contribute to improved dispute resolution processes while leveraging evolving digital tools in a dynamic environment.
📌 Consumer Insurance Dispute Specialist -- Hybrid Role (Victoria)
🏢 Allianz Australia
📍 Victoria
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