About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.
Description
At Mai-Wel, we believe everyone deserves the opportunity to develop skills, build confidence and achieve meaningful employment and life outcomes.
About The Role
As Program Coordinator - Capacity Building, you will:
Plan and monitor team performance, service growth and operational outcomes to achieve KPI targets and organisational objectives
Monitor financial performance and funding requirements while identifying growth, grant and business development opportunities
Facilitate the identification, packaging and delivery of employment pathway and capacity building programs across a range of funding streams
Develop innovative learning experiences and resources that align with employment outcomes, adult learning principles and participant capability development
Collaborate with RTOs and education providers to support accredited and non-accredited learning opportunities
Review program effectiveness through evaluation, participant outcomes and stakeholder feedback, ensuring learning resources remain current, evidence-based and compliant
Maintain strong operational strategic partnerships with schools, RTOs, and internal stakeholders to strengthen referral pathways, employment opportunities and participant outcomes
Leverage partnerships and coordinate collaborative projects, while representing Mai-Wel in education, employment and community forums to support sustainable employment pathways and participant outcomes.
We're looking for someone who is:
Passionate about developing innovative capacity building, job readiness and employment pathway programs




Highly organised, with strong program coordination, planning and problem solving skills
Commercially minded, with an understanding of service growth, sustainability, grants, funding and fee-for-service opportunities
Comfortable balancing strategic planning with operational delivery
A strong relationship builder with experience engaging with schools, employers, RTOs and community partners
Self-motivated, proactive and able to work independently while managing competing priorities
A creative and solutions focused thinker who thrives on continuous improvement
Participant-centred, with a genuine commitment to building capability and supporting meaningful employment outcomes
Adaptable, resilient and comfortable working collaboratively across diverse stakeholders and changing environments.
Essential Qualifications & Experience
Certificate IV in Training and Assessment (TAE***** or equivalent)
Minimum three years' experience in program development, program coordination, employment pathways, vocational education, community services or a related field
Experience identifying, tailoring, packaging and implementing programs or services to meet participant, stakeholder and funding requirements
Experience contributing to budgets, financial performance, funding requirements, while monitoring program outcomes and stakeholder feedback
Demonstrated experience identifying and developing opportunities to expand and diversify programs and service offerings through grants, funding, fee-for-service models, and strategic partnerships.
Experience producing high-quality reports, business documentation, proposals and funding applications
Understanding of NDIS Employment Supports and transition-to-employment frameworks & models
Current unrestricted NSW Driver Licence and current (or obtainable)



Working with Children Check and NDIS Worker Screening Check.
Desirable Qualifications & Experience
Experience within disability services, NDIS employment supports, School Leaver Employment Supports (SLES) or school-to-employment transition programs and, working with or alongside RTOs and community services will be highly regarded
Experience developing and implementing grant-funded programs, current service offerings and fee-for-service initiatives
Experience analysing performance and outcome data to inform service improvement, business planning and decision-making
Qualifications in Community Services, Disability or Human Services
Cert IV or Diploma in Project Management, Quality Management or Communications.
Why Join Mai-Wel?
We Value Our People
At Mai-Wel, you'll be joining a values-driven organisation committed to
Respect, Integrity and Excellence
, where people are empowered to grow, innovate and make a meaningful impact every day.
Benefits Of Working With Mai-Wel
Salary Packaging - boost your take-home pay! Access to NFP salary packaging benefits up to $15,900 (living expenses) + $2,650 (meals & entertainment expenses) tax-free each year /
Flexible Working Arrangements
Company Laptop & Phone
Employee Assistance Program (EAP) - free confidential support
Learning & Development - on demand e-learning options to support your development
Discounted Gym Membership & Health Insurance
Recognition & Rewards - individual monthly and team quarterly awards
Career Progression - opportunities across a growing organisation
Supportive Team Culture - join a welcoming, values-driven team with a strong sense of community
Community Engagement Opportunities - opportunity to participate in community and awareness events / fundraisers
Free Off-Street Parking
On-Site Café - coming soon to Maitland!
Mai-Wel is committed to creating an inclusive workplace where everyone belongs. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all genders and ages, LGBTQIA+ individuals and people from culturally and linguistically diverse backgrounds.
#J-*****-Ljbffr

📌 Program Coordinator - Capacity Building (Newcastle)
🏢 Mai-Wel
📍 Newcastle