Job Description
Looking for a career opportunity with variety, stability and long-term growth?
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RGM Maintenance is seeking a motivated and customer-focused Service Advisor to join our growing Townsville team.
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As an authorised Daimler Trucks dealership, we work across Mercedes-Benz, Freightliner and Fuso vehicles — along with defence vehicles, tankers and specialised equipment. No two days are the same.
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We are looking for someone who is organised, professional and thrives in a fast-paced environment.
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What We Offer
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Stable full-time position
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Supportive team environment
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Diverse and interesting workload
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Modern workshop and systems
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About the Role
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As the first point of contact for our customers, you will play a key role in ensuring the smooth day-to-day coordination of workshop operations.
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Your responsibilities will include:
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Managing customer enquiries face-to-face, by phone and email
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Booking and coordinating workshop jobs
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Preparing repair orders and job documentation
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Liaising with technicians and parts departments
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Processing invoices and quotations
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Providing customers with updates on repairs and job progress
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Maintaining accurate records and administrative systems
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About You
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To succeed in this role, you will have:
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Strong customer service and communication skills
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Excellent organisation and time management
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The ability to multitask in a busy environment
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High attention to detail
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Reliable and professional work ethic
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Sound computer skills including Outlook and Excel
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A positive attitude and willingness to learn
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Highly Regarded
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Previous Service Advisor or administration experience
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Experience with Equip or dealership management systems
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Automotive, transport or workshop industry exposure
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Why Join RGM Maintenance?
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We value good people and invest in long-term careers. This is an prospect to join a growing business where your contribution is recognised and your development is supported.
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If you are looking for a role with stability, responsibility and future opportunities, we would love to hear from you.

📌 Service Advisor (Townsville)
🏢 Rgit Australia
📍 Townsville