Support fleet growth, leasing success and Driver engagement while building your career with 13cabs and A2B Australia.
10th September, ****
A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country's leading taxi network and a major provider of mobility, technology, and payment solutions.
Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end-to-end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.
Our network is Australia's largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‐field support teams. We power drivers, operators and passengers with dispatch, navigation, in‐car tech, apps and payment solutions across Australia and globally.
At A2B Australia, we're transforming the way Australians move through our brands including 13cabs.
We're looking for a proactive Fleet & Driver Support Coordinator to help grow vehicle leasing, support Driver engagement and maximise fleet utilisation.
The A2B Way
We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.
What You'll Be Doing
Support vehicle leasing and rental activities to maximise fleet utilisation and minimise vehicle downtime
Manage vehicle key handovers, ensuring accurate control and distribution to Drivers
Act as a key point of contact for Driver account, vehicle and leasing enquiries, providing timely and professional support
Maintain accurate fleet, leasing and account records, documentation and administration




Build strong relationships with Drivers and Operators to support retention and growth across the network
Generate and pursue opportunities to increase Driver and Operator participation
Promote the 13cabs and 13fleet brands and build confidence in the network
Support Driver engagement activities, industry events and relationship-building initiatives
Assist with operational reporting and administration, including maintaining accurate financial and operational records
Contribute ideas and support continuous improvement initiatives that enhance utilisation, customer experience and operational efficiency
Follow company safety procedures and actively contribute to a safe workplace
About You
You are a customer-focused and highly organised professional who enjoys building relationships, solving problems and supporting operational success in a fast‐paced setting. You'll Bring
Experience in an administrative, operational or fleet support role
Experience managing financial administration activities such as pay‐ins, reconciliations or account processing
Strong record‐keeping and documentation skills with a high level of accuracy
Experience responding to customer, Driver or stakeholder enquiries in a professional and timely manner
Confidence using Microsoft Office, particularly Excel, Word, Outlook and Teams
Experience using CRM, fleet management, booking, operational or account management systems
Ability to maintain accurate electronic records and prepare basic operational or financial reports




Strong time management skills and the ability to balance competing priorities
Desirable experience includes:
Fleet, transport, logistics or vehicle‐based operations
Vehicle leasing, rental or asset management environments
Fleet management, vehicle tracking or transport management systems
CRM platforms such as Salesforce, Dynamics 365 or similar
Accounting systems such as MYOB, Xero, SAP, Pronto or similar
WHS reporting and safe work practices
We're looking for someone who:
Builds trusted relationships through professionalism, authenticity and integrity
Takes a proactive and results‐focused approach to their work
Demonstrates strong attention to detail and follows through on commitments
Communicates confidently with a broad range of stakeholders
Identifies opportunities, solves problems and takes ownership of outcomes
Delivers excellent service and responds effectively to changing priorities
Why Join A2B
Be part of Australia's largest taxi and mobility network
Work with trusted and recognised brands including 13cabs, Silver Service and Cabcharge
Contribute directly to Driver, Operator and fleet growth across the network
Join a collaborative team focused on continuous improvement and operational excellence
Access learning, development and career growth opportunities
Work for an organisation that values wellbeing, inclusion, accountability and innovation
If you're ready to make an impact in a role that combines customer engagement, fleet operations and business growth, we'd love to hear from you.
ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.
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📌 Fleet Lead (Adelaide)
🏢 A2B Australia
📍 Adelaide