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The Opportunity
We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, protected and well-organised leisure environment where members feel comfortable, confident and supported.
Taking a Human Givens approach, you'll help meet people's core needs for safety, belonging, reassurance and enjoyment, ensuring every member's visit is a positive experience.
What You'll Be Responsible For
Ensuring the leisure club facilities are clean, tidy and well maintained at all times
Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely
Assisting members with gym and leisure equipment, ensuring correct and safe use
Providing warm, attentive and professional customer service to all members and guests
Supporting the sale of memberships and leisure services by communicating benefits clearly and positively
Following health and safety procedures to maintain a safe environment for members and colleagues
Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager
Supporting the opening and closing of the leisure club as required
Completing required records and paperwork accurately and on time
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Access to the IHG employee room benefit programme across their global portfolio. (T&Cs; apply).
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care
Free legal & money advice
Counseling sessions
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition




Free meals on duty
Free parking
Who This Role Is For
This role would suit someone who:
Enjoys working with people and helping others feel welcome and supported
Takes pride in keeping spaces clean, organised and well presented
Understands that feeling safe and cared for is central to a positive leisure experience
Is confident offering help and guidance in a friendly, approachable way
Can follow routines while remaining flexible to support daily operational needs
Is dependable, responsible and works well as part of a team
Feels motivated by contributing to a calm, positive and inclusive environment
Is looking to develop experience within leisure, hospitality or wellbeing settings
Hotel
The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.
The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay. Our tranquil hotel truly feels like a home away from home
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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