Part‐Time ****** hours per week) | Hybrid Work | Purpose-Led Organisation
Mayfield North, Newcastle NSW
Are you an organised, detail-focused professional who enjoys working with numbers, systems and problem-solving? Do you want your work to directly support children with disability and developmental delay and their families?
Join Firstchance, a highly respected early childhood intervention and disability support organisation, and play a key role in helping children and families access the supports they need to thrive.
We are seeking a
NDIS Finance & Claims Officer
to join our friendly and collaborative Finance Team. This role is responsible for ensuring services are accurately funded through Service Agreements and NDIS claims, helping Firstchance continue providing essential supports to children and families across our community.
What We Offer
Hybrid working arrangements following training and induction
Flexible part-time hours ****** hours per week)
Laptop provided to support flexible working
Salary packaging to increase your take-home pay
Supportive and experienced team setting
Ongoing learning and professional development opportunities
Meaningful work that directly supports children and families
At Firstchance, you're never "just a number". You're part of a team committed to inclusion, respect, integrity and helping children reach their potential.
About the Role
This role is essential to ensuring the financial sustainability of services that support children and families every day.
Key Responsibilities
Service Agreements
Cost NDIS-funded supports and prepare Service Agreements
Enter and maintain Service Agreement information within our CRM
Issue Service Agreements to families for approval
Monitor and update agreements when plans, budgets or circumstances change




Ensure accurate records are maintained at all times
NDIS Claims & Revenue
Prepare and review Consultant Hours and activity reports
Undertake pre-claim audits
Submit NDIS claims through our CRM and the NDS portal
Investigate and resolve claim errors, discrepancies and budget issues
Monitor funding utilisation and claiming accuracy
Work closely with program teams to ensure data quality and compliance
Success in This Role Means
Accurate and timely NDIS claiming
Prompt issue and management of Service Agreements
Strong cashflow through efficient claiming processes
Minimal claim rejections and adjustments
Positive and collaborative relationships with families and staff
High levels of accuracy, compliance and attention to detail
About You
You will bring:
Experience in NDIS claiming, plan management, disability services administration, health funding, aged care funding or a similar claims-based workplace
Strong Excel skills and confidence using multiple software systems
Excellent attention to detail and accuracy
Well-developed analytical and problem-solving skills
The ability to manage competing priorities and meet deadlines
Strong communication and relationship-building skills
A Working with Children Check and NDIS Worker Check (or willingness to obtain)
Experience with Xero
Experience using Echidna or a similar CRM system
Experience working in the disability, community services, health or not-for-profit sector
Why Firstchance?
Firstchance is a values-driven, child-safe organisation with a strong reputation across the Hunter region. Our team is passionate about making a difference and creating opportunities for children and families.
When you join Firstchance, you will be supported, trusted and encouraged to grow while contributing to an organisation that genuinely changes lives.
Applications Close
Sunday 20 September ****
#J-*****-Ljbffr

📌 Ndis Finance & Claims Officer (Newcastle)
🏢 Firstchance
📍 Newcastle