Enhance Dematic's brand in the marketplace by building customer relationships
Manage key accounts
Develop new service business, including upgrades, changes and service agreements
Nurture warm leads for new AGV installations
Identify opportunities for other Dematic divisions
Maintain strategic customer relationships and strengthen Dematic's position as a trusted long‐term partner
Understand customer operations, business objectives and future challenges to identify opportunities
Uncover Service Sales, Lifecycle Services, Automation Sales and operational requirements
Develop value‐driven solutions for customers and Dematic
Drive Service Sales, Technical Sales and Automation Sales growth
Build and maintain a pipeline of opportunities
Partner with service, solution development, design and solutions teams to propose technical service, AGV and automation solutions
Represent customer requirements, market trends and operational insights internally
Foster customer retention through strategic account planning and Lifecycle Services
Oversee customer opportunities from initial engagement through solution delivery and ongoing support
Identify additional sales opportunities throughout the customer lifecycle
Requirements
Proven experience in solution sales, business development or strategic account management within industrial, automation, logistics or technical environments
Demonstrated ability to build trusted, long‐term customer relationships and establish credibility with senior operational and executive stakeholders
Strong commercial acumen
Ability to identify emerging customer needs,



understand operational challenges and translate these into practical commercial solutions
Outstanding communication, influencing and negotiation skills
Ability to collaborate effectively across service, engineering, operations and solution design teams
Strong understanding of financial outcomes and ability to manage priorities and deadlines effectively
Highly professional, proactive and customer‐focused
Versatile, resourceful and resilient
Degree qualified in an engineering, technical, scientific or related discipline
Understanding of OH&S; requirements
Core Competencies
Demonstrates expertise in solution sales and strategic account management within industrial and automation sectors, with a strong focus on building long‐term customer relationships and delivering value‐driven solutions. Proficient in collaborating across teams to drive service sales growth and manage customer opportunities throughout the lifecycle.
Highest‐signal resume keywords
Solution Sales
Strategic Account Management
Customer Relationship Management
Business Development
Collaboration Across Teams
ATS Optimization Keywords
Hard Skills
Solution Sales
Business Development
Account Management
Customer Needs Analysis
Financial Acumen
Soft Skills
Communication Skills
Influencing Skills
Negotiation Skills
Proactive Approach
Resilience
Certifications & Qualifications
Degree in Engineering
Degree in Technical Discipline
Degree in Scientific Discipline
Industry Keywords
Industrial Automation
Logistics
Customer Lifecycle
OH&S; Requirements
Technical Environments
#J-*****-Ljbffr

📌 Business Development Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales