Experienced Product Manager (Brisbane)

Experienced Product Manager (Brisbane)

12 Sep
|
MYP Technologies (MYP/iinduct/iinsight)
|
Brisbane

12 Sep

MYP Technologies (MYP/iinduct/iinsight)

Brisbane

Want to do meaningful product work that has a genuine impact on people and the organisations that support them?
Like the mix of building new things from 0–1 and making established products much, much better?
Want enough autonomy to actually practise product management, rather than just manage a backlog?
Join a small, high-empathy Product team building good things for people who do positive things.
Who is MYP?
MYP Corporation, part of System C Australia, exists to positively change people's lives by giving them back time, control and choice.
We build software for providers across the NDIS and In-Home Aged Care sectors, helping them navigate some genuinely complicated operating environments so they can spend more time doing what they're actually here to do: helping people.
We're an outcomes-focused organisation that values long-term relationships with our subscribers and stakeholders. We're also in an interesting stage of growth, scaling our existing products, moving further upmarket and bringing our
Most Loved Product
vision to life.
That means putting users, their Jobs to be Done and the problems actually worth solving at the centre of how we make product decisions.
Your new role
We're looking for an experienced Product Manager to join our Product Team in a full-time hybrid role based in South Brisbane, reporting to the Director of Product ANZ.
This is a hands‐on IC role working closely with our Senior Product Slashie - Bec, to balance customer needs, commercial priorities and technical realities to find pragmatic ways of delivering value.
You'll work across the full product lifecycle, from understanding and defining problems through to delivery, measuring what happened afterwards and making the call on whether we pivot, pursue or stop doing something altogether.
You'll work closely with our R&D; teams to sequence initiatives, identify risks early and find alternative paths to value when the perfect solution isn't realistic right now. Because, annoyingly, time, money and engineering capacity continue to exist.
You'll spend plenty of time understanding our customers by coordinating with our research team, digging into workflows, pain points and Jobs to be Done across Disability and In-Home Aged Care.
You'll also mentor two Product Managers across discovery, prioritisation, commercial thinking and delivery practice. It's very much leading by doing, while also learning from the deep subject matter expertise they already have across the MYP platform.
To be considered for this role, you'll need a few runs on the board with demonstrated Product Management experience and unrestricted rights to live and work in Australia.
You probably won't tick every box below, and that's fine. We're more interested in whether you know how to think, learn and make good product decisions.
Ideally, you'll bring:
Experience working autonomously as a Product Manager, identifying customer value and business risks,



exploring solutions and driving work towards outcomes rather than simply shipping what you're told.
Strong commercial thinking and an understanding of when to explore new opportunities versus exploiting and improving what already works.
The ability to zoom between macro and micro, keeping sight of strategic goals while still caring whether the thing we ship actually works well for the person using it.
A fairly relentless interest in our user's problems, plus enough empathy and curiosity to keep digging when the first answer doesn't quite stack up.
Experience collaborating across Product, Engineering and customer‐facing teams to align people around direction, trade‐offs and risk.
The ability to juggle competing priorities without making everyone else guess what is going on.
A knack for taking complicated problems, pulling them apart and helping people agree on what problem we're actually trying to solve.
Comfort making decisions with imperfect information, learning from what happens and adjusting as you go.
Natural curiosity about why existing features, processes and workflows work the way they do, particularly when the answer appears to be "because that's how we've always done it".
The confidence to ask
why
, challenge assumptions and back your thinking with evidence, data and logic.
This role is probably not for you if
You can't see yourself becoming interested in the Community sector, particularly NDIS and Aged Care. Helping people who help people to help people turns out to be surprisingly complicated.
You need every problem neatly defined before you can start working on it. Government‐funded programs change. Regulations change. Priorities change. Occasionally everything changes at once.
You haven't yet spent at least a few years independently running product work. We need someone with strong fundamentals who can get up to speed and start applying them relatively quickly.
You'd rather be handed a roadmap than help work out what should be on it.
Regular exposure to Dad jokes would constitute an unacceptable workplace hazard. The Director of Product has developed something of a reputation.
Your first 12 months at MYP
You won't be thrown into the deep end and expected to magically understand a large SaaS platform, the NDIS and Aged Care by Tuesday.
Initially, you'll spend time alongside our two Product Managers learning the platform, understanding how our customers work and building your sector knowledge.
You'll get increasingly familiar with our customers' Jobs to be Done,



working closely within our small but mighty product team to identify the workflow improvements that matter most to our
Most Loved Product
vision.
You'll learn how the team currently operates and, once you've got enough context, we'll actively expect you to challenge it. Suggest better processes, clearer communication and faster ways of working where you see opportunities.
As your product and sector knowledge grows, you'll start turning our product vision into meaningful roadmap commitments that you own, drive and measure.
By the end of your first year, we want you to have made the product, the team and ideally a few of our meetings noticeably better.
What's in it for you
At MYP, helping others isn't just something we write in a values document.
The work we do supports organisations providing services to people with disability and older Australians living independently, which means good product decisions here can have a very tangible impact beyond the software itself.
In return for your hard work, MYP offers a competitive remuneration package + super, commensurate with your skills and experience.
You'll also get:
Flexible hybrid working.
A busy but relaxed South Brisbane office.
Regular team lunches.
A social committee organising things outside work hours, if that's your sort of thing.
Opportunities to attend industry events and better understand the sectors we work in.
One Volunteer Leave day each year.
Ongoing professional development across product craft, technology and sector knowledge.
And, apparently, the Dad jokes. At this point we're treating those as both an employee benefit and a risk disclosure.
Recruitment process
Please note that only applicants with unrestricted rights to live and work in Australia can be considered for this role.
First round:
Informal chat with 1 or 2 of the senior product team members, around 30 minutes.
We'll briefly talk through your experience, what you're looking for next and whether this feels like a good fit on both sides.
Expect some banter.
Second round:
Formal interview (around one hour) - pre‐screen exercise prior to interview (15 mins)
This isn't intended to be an interrogation or a Product Management trivia test.
We're interested in how you think: how you unpack problems, work with stakeholders, deal with ambiguity, prioritise and make decisions when there isn't an obviously correct answer.
Final round:
30 minute culture fit chat
If appropriate, we may ask you to complete a short take‐home exercise showing us how you'd approach a problem, work towards a solution, prioritise, make trade‐offs and decide how you'd measure success.
You'll then have a 30‐minute meet and greet with the Managing Director and Director of Product focused on whether the culture fit, role fit and career fit makes sense for everyone involved.
#J-*****-Ljbffr

📌 Experienced Product Manager (Brisbane)
🏢 MYP Technologies (MYP/iinduct/iinsight)
📍 Brisbane

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