Deliver outstanding consumer experiences using the C.H.A.R.M. service model. Champion a positive team culture by sharing ideas, feedback, and concerns. Assist across POS management, customer service, merchandising, product placement, visual presentation, and stockroom operations. Lead by example on the sales floor and work with Store Management to achieve and exceed sales goals. Manage day-to-day team activities by delegating tasks, monitoring progress, and following up. Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives. Perform key holder responsibilities, including opening and closing procedures, cash handling, store recovery, and business readiness. Follow Asset Protection, shortage prevention, inventory control, and compliance procedures.
Requirements
Must be 18 years or older
2–3 years of retail experience; prior store leadership experience preferred
Flexibility to work nights, weekends, holidays, and extended hours
Regular attendance and punctuality
Ability to move merchandise with appropriate equipment between backroom and sales floor
Ability to place and arrange items on shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance




Ability to stand, walk, kneel, or balance for extended periods
Ability to remain on feet for a minimum of 8 hours per shift and continuously move around the store
Ability to read and comprehend instructions, reports, and computer/register screen information
Ability to input information into a computer
Core Competencies
Demonstrates solid retail leadership and customer service skills while effectively managing team activities and achieving sales goals. Proficient in inventory control, merchandising, and compliance procedures to enhance consumer experiences.
Highest-signal resume keywords
Retail Experience
Store Leadership
Customer Service
Inventory Control
Sales Management
Hard Skills
POS Management
Merchandising
Product Placement
Cash Handling
Inventory Control
Visual Presentation
Stockroom Operations
Lifting 30 Pounds
Climbing Ladders
Opening and Closing Procedures
Soft Skills
Team Culture
Communication
Feedback Sharing
Delegation
Punctuality
Industry Keywords
C.H.A.R.M. Service Model
Brand Ambassador
Asset Protection
Shortage Prevention
Business Readiness
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📌 Store Team Lead (Adelaide)
🏢 Jobtailor
📍 Adelaide