Retail and Online Sales Assistant – Full-Time Location: Perth
We are seeking a versatile, proactive, and highly organised individual to join our inner-city jewellery boutique. This role is perfect for a reliable multi-tasker who enjoys a wide-ranging workday. You will split your time between providing excellent service to appointment-based clients and assisting with our online Shopify store from Monday to Friday.
Key responsibilities
Pack and dispatch Shopify orders daily with premium care, ensuring luxury-grade presentation and secure wrapping
Upload new products, write clear product descriptions, and update stock levels accurately
Monitor the Shopify inbox and business email to answer customer inquiries regarding sizing, stock, and shipping times
Greet inner-city booked appointment clients, assist with product selection, and process transactions using the POS system
Maintain the high-end presentation of collections
Handle local post office runs for daily online shipments and manage general administrative errands
Log incoming repairs, tag items correctly, and coordinate timelines with the workshop
About you
Experience in retail sales, office administration, or e-commerce operations
Warm, professional verbal skills for in-store clients, and clear, grammatically correct writing skills for customer emails
Exceptional care and precision when handling high-value inventory and processing courier labels
Punctual, organised, and capable of working independently during quiet mid-week periods
Competitive hourly rates
Monday to Friday schedule with weekends completely free
Convenient inner-city location close to public transport and cafes
Generous employee discount on products
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