3 years' Commercial Broking experience essential. Leadership and claims experience essential. Hybrid role - 2 days in North Sydney office, 3 days from home.
Broking Team Leader - Lead, Influence & Elevate
Are you an experienced Insurance Broker? Do you have strong claims knowledge and a passion for developing people? This is an exciting opportunity to join a leading Insurance Brokerage as a Broking Team Leader, where you'll play a key role in leading and developing a growing team while delivering exceptional outcomes for clients. This is a hands-on leadership position suited to an experienced insurance professional who can confidently manage people, oversee claims, support technical broking matters and build strong relationships with clients and stakeholders.
The Role
As Broking Team Leader, you will:
Lead, mentor and develop a team of Insurance Brokers and support staff
Oversee the delivery of quality broking and claims outcomes across Commercial and Residential Strata portfolios
Provide technical guidance and support on complex claims, escalations and client matters
Drive team performance, productivity and service standards
Monitor workflows, SLAs, compliance and quality
Build robust relationships with clients, insurers and key stakeholders
Identify opportunities for process improvement and business growth
Create a positive,



collaborative and high-performing team culture
Support the ongoing development, engagement and wellbeing of your team
About You
We're looking for an experienced Insurance Broker and people leader who brings:
Strong general insurance broking experience, ideally within Strata or a commercial environment
Proven leadership or Team Leader experience
Claims experience and the ability to confidently manage property claims and escalations
Excellent understanding of insurance products, policies and compliance
Strong communication, negotiation and stakeholder management skills
The ability to manage competing priorities while maintaining a high level of service
A genuine passion for mentoring, coaching and developing people
A proactive mindset with the ability to identify opportunities for improvement and growth
Why Join?
You'll be joining a business that genuinely invests in its people and offers:
Genuine hybrid flexibility
A supportive, people-first culture
Career development opportunities
A genuine sense of connection, belonging and support
Ready to Lead?
If you're an experienced Insurance Broker with leadership and claims experience and are ready to take the next step in your career, this could be the opportunity you've been waiting for.
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📌 Broking Team Leader (Sydney)
🏢 Succession Partners
📍 Sydney