Job title: Technical Support / Customer ServiceJob Summary:We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service.
The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner.Skills:– Excellent communication skills, both verbal and written– Strong problem-solving abilities– Ability to work well under pressure in a fast-paced environment– Attention to detail– Knowledge of customer service principles and practicesResponsibilities:– Answering incoming calls and responding to customer inquiries in a professional manner– Providing information about products or services offered by the company– Resolving customer complaints or issues effectively and efficiently– Processing orders, returns, and exchanges accurately – Maintaining accurate records of interactions with customers Qualifications:– High school diploma or equivalent required – 1+ years of experience in a customer service role preferred – Proficiency in Microsoft Office applications – Ability to work flexible schedule, including weekends if necessary

📌 Technical Support / Customer Service (Melbourne)
🏢 Recognized
📍 Melbourne