Lead the retail team at one of WA's leading independent Mitre 10 stores
Atkinson's Mitre 10 Hillarys is looking for an experienced and energetic
Retail Manager
to join our leadership team and take responsibility for the day-to-day performance of our retail operation.
This is a hands-on leadership position for someone who enjoys being on the floor, leading people, driving sales and creating an outstanding customer experience.
You will oversee our key retail departments including Hardware, Paint, Power & Hand Tools, Garden, Outdoor Living and Retail Plumbing, working closely with our General Manager, Department Leads, Inventory Manager and Trade team.
The role
As Retail Manager, you'll take ownership of the performance and presentation of the retail floor while developing a motivated, knowledgeable and customer-focused team.
Your key responsibilities will include:
Leading, coaching and developing our retail team and Department Leads
Driving exceptional customer service and sales performance
Maintaining high standards of store presentation, merchandising and promotional execution
Monitoring daily sales performance and identifying opportunities to improve results
Managing min's and max's and managing price updates
Working with the Inventory Manager to manage slow-moving and excess stock
Ensuring promotional ends, displays and catalogue activity are executed effectively
Managing rostering, team performance and day-to-day operational requirements
Identifying opportunities to improve processes, productivity and customer experience
Supporting local area marketing, promotions and community engagement
Maintaining a safe, clean and qualified retail setting




Working with the General Manager to identify and implement new sales and business opportunities
About you
We're looking for an experienced retail leader who is comfortable taking ownership and leading from the front.
Ideally, you'll bring:
3+ years' experience in retail sales, supervision or management
Previous experience in
hardware, tools, building products, garden, trade retail or a similar environment
Available to work a Sunday - Thursday roster (Friday's and Saturday's off).
Strong people leadership and team-development skills
A genuine customer-first mindset
Strong merchandising and retail presentation skills
Good understanding of inventory control and stock management
Commercial awareness and the ability to understand sales, margins and store performance
Confidence managing competing priorities in a busy retail environment
Strong communication and problem-solving skills
A practical, positive and hands-on leadership style
Hardware industry experience will be highly regarded, but equally important is your ability to
lead a team, drive standards and deliver results
.
Why join Atkinson's Mitre 10?
Atkinson's Mitre 10 is a locally owned and operated business with a strong focus on our people, customers and local community.
We're looking for someone who wants to play a meaningful role in the continued growth of the store — not simply maintain the status quo.
You'll have the opportunity to:
Take ownership of a significant retail operation
Lead and develop an established team
Work closely with the General Manager and business owners
Influence how the store operates and continues to improve
Join a business with a strong culture and genuine commitment to customer service
Build a long-term career with a growing locally owned business
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📌 Retail Manager (Perth)
🏢 Atkinson's Hardware
📍 Perth