Advisor Governance, Ongoing opportunity, based in Sydney CBD + hybrid/flexible working options available
Clerk Grade 7/8, salary: $116,981 - $129,492+ super, commensurate with experience
Based in Sydney CBD, with hybrid/ flexible working options available
About Us
Governance, Risk and Assurance (GRA) supports the Department of Customer Service (DCS) by implementing robust governance standards, systems and policies. The Team encompasses the functions of Compliance, Enterprise Risk, Internal Control Systems, management. We work together to help DCS reduce the risk from our operations, promote a culture of compliance and maintain effective reporting and control management systems.
About the Role
We are looking for someone who understands the legislative landscape we work in and can support the delivery of the risk and compliance functions across the Department.
To understand and work with our partners within the Department, you will lead and participate in regular risk and compliance network meetings where we share ideas on best practice and learn from each other. We work with risk and compliance champions across the department to build capability, monitor and maintain a view of risk and compliance management across DCS, ensure the enablers meet organisational needs, and provide information to senior leadership critical to understanding delivery of our strategic obligations.
We need someone who can contribute to the development of the risk and compliance functions, convey needs and provide the technical skills to support delivery. You will have experience advising, influencing and working with colleagues who are solid in their field but need help in getting a view of the bigger picture.
You will play a lead role supporting these functions, with a particular focus on our tools and systems.



You will also play a key role in the process to implement a new system solution for our key functions of risk and compliance.
To be successful in this role, you will:
Have experience in managing governance programs in risk or a similar area
Be able to design and manage projects to support business outcomes
Contribute to strategic and continuous improvement plans
Be able to communicate well to a variety of audiences in different formats
Negotiate and influence outcomes with peers to ensure optimal service delivery
Maintain awareness of issues, policies and solutions relevant to your area of expertise
Salary
Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation
Closing Date
10am Wednesday 16th September
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or .
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
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📌 Advisor Governance (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney