About the role

This is a varied role suited to someone who enjoys working in a busy environment, communicating with people and keeping day to day operations running smoothly. Working Monday to Thursday, 8am-4:30pm, you will provide administrative and rostering support across the organisation. The position also participates in a rotating on-call roster, one week on and one week off as well as rotating remote Friday work when required, assisting with after-hours rostering requirements when needed.

Key responsibilities

- Coordinating and maintaining staff rosters, including managing changes and filling shifts

- Reviewing and assisting with staff timesheets

- Answering incoming phone calls and responding to emails

- General office administration and office management

- Communicating with participants,



families, staff and other stakeholders

- Assisting with new participant enquiries, intakes and onboarding

- Maintaining accurate records and documentation

- Supporting the wider team with day to day administrative tasks

- Participating in the rotating after-hours on-call roster

About you

- Highly organised

- Confident on the phone

- Able to prioritise competing tasks

- Comfortable working in a rapid-paced environment

- Previous experience in administration, rostering, disability/community services or a similar role would be highly regarded

📌 NDIS Administrator/Rostering Officer (Coffs Harbour)
🏢 Complete Support
📍 Coffs Harbour