About the role

Working as part of the Nerang Neighbourhood Centre team, you will take responsibility for the operational coordination of our Food Service. Each week, our Food Service supports local individuals and families experiencing financial hardship and food insecurity. Behind that service is an incredible team of volunteers, relationships with food donors and suppliers, and a busy operation involving food collection, storage, packing and distribution.

Key responsibilities

- Coordinating, supporting and developing our Food Service volunteer team

- Recruiting, inducting, rostering and recognising volunteers

- Coordinating weekly food collections, deliveries, storage, packing and distribution

- Maintaining relationships with food donors and suppliers at an operational level

- Overseeing stock rotation, refrigeration, freezer and food-storage requirements

- Ensuring food safety, temperature monitoring, cleaning and WHS requirements are consistently maintained

- Maintaining volunteer, stock, client-service and operational records

- Coordinating equipment, resources and the physical Food Service environment

- Identifying and resolving operational issues before they become problems

- Providing regular operational reporting to management

About you

- Genuinely enjoys working with and supporting volunteers





- Can coordinate different personalities, responsibilities and schedules

- Highly organised and comfortable taking ownership of an operation

- Communicates warmly and respectfully with people from all walks of life

- Can maintain accurate records and follow established systems

- Understands the importance of food safety, WHS and compliance

- Notices what needs doing and gets on with it

- Can remain calm when plans change

- Understands that dignity matters when supporting people experiencing hardship

- Experience in food safety or food-service operations would be highly regarded

About us

Nerang Neighbourhood Centre is a busy, grassroots community organisation supporting people and families across the Gold Coast. Alongside our Food Service, NNC provides community support, youth services, financial and emergency-relief assistance and other practical programs designed around what our community actually needs. We are supported by a committed team of staff and volunteers and have been part of the Nerang community for many years.

Perks

- Permanent part-time position of 20 hours per week

- Classified at SCHADS Social & Community Services Level 4

- Applicable Award entitlements and superannuation

📌 FOOD SERVICE OPERATIONS & VOLUNTEER COORDINATOR (Nerang)
🏢 Nerang Neighbourhood Centre
📍 Nerang