Experienced Medical Secretary
Working across our Burwood, Alexandria and Bond Street clinics
Full-Time | 4-Day Work Week (38 Hours)

Are you an experienced Medical Secretary looking for a rewarding role in a fast-paced specialist environment? Join IVF Australia, one of Australia's leading fertility providers, and play a key role in supporting patients through their fertility journey while working alongside a dedicated Fertility Specialist.

About the Role

Working 38 hours across 4 days (7:00am to 5:00pm), this role combines reception, administration, and specialist support responsibilities.

Key Responsibilities

- Provide exceptional customer service as the first point of contact for patients, both in person and over the phone.

- Manage front desk, reception, and general administrative duties.

- Provide dedicated support to a Fertility Specialist, ensuring their administrative needs are completed efficiently and accurately.

- Work collaboratively within a supportive administrative team.

- Uphold IVF Australia's values and commitment to outstanding patient care.

About You

You will bring:





- Previous Medical Secretary experience, ideally within a specialist medical practice.

- Outstanding customer service and communication skills.

- Solid organisational skills and attention to detail.

- The ability to thrive in a busy, fast-paced environment.

- A flexible, proactive, and team-focused approach.

- A current driver's licence and access to a vehicle.

Why Join Us?

- Full-time role with a 4-day work week.

- Supportive and collaborative team environment.

- Opportunity to work with leading fertility specialists.

- Make a meaningful difference in patients' lives every day.

If you're passionate about delivering exceptional patient care and are ready for your next career opportunity, we'd love to hear from you.

For Burwood clinic applications, Mandarin language skills would be advantageous for supporting communication with some customers, however this is not an essential requirement, and applicants will not be disadvantaged if they do not speak Mandarin.

📌 Medical Secretary (Burwood)
🏢 IVFAustralia
📍 Burwood