14 Sep
|
Border General Practice
|
Albury
14 Sep
Border General Practice
Albury
Full-Time Medical Receptionist.
We are seeking a friendly, organised and professional Medical Receptionist to join our medical centre team. This is a busy, patient-focused environment where your ability to multitask, communicate and create a positive experience for patients is essential.
About the role
As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of the medical centre.
Your responsibilities will include:
- Welcoming patients and providing a warm, professional front-desk experience.
- Answering and managing a busy telephone system.
- Scheduling, confirming and managing patient appointments.
- Registering patients and maintaining accurate patient information.
- Processing payments, Medicare transactions and other administrative tasks.
- Liaising with doctors, nurses and other members of the medical team.
- Managing patient enquiries with patience, empathy and professionalism.
- Maintaining confidentiality and following medical centre policies and procedures.
- Assisting with general administrative and reception duties as required.
About you
We are looking for someone who:
- Is confident managing competing priorities in a busy environment.
- Remains calm,
professional and approachable under pressure.
- Has excellent communication and interpersonal skills.
- Is organised, reliable, willing to learn and attentive to detail.
- Understands the importance of patient confidentiality and privacy.
- Is comfortable using computers and learning practice management software.
- Works well both independently and as part of a team.
- Takes pride in providing exceptional patient service.
Experience in a medical centre or healthcare setting will be highly regarded but not an absolute necessity.
Why join us?
- Positive workplace environment.
- Join a supportive and professional medical centre team.
- Work in a role where you make a genuine difference to the patient experience.
- Be part of a busy and rewarding healthcare setting.
- Opportunities to develop your medical administration and reception skills.
How to apply
If you are someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent service, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your experience and why you would be a good fit for our team.
We look forward to hearing from you!
📌 Full-Time Medical Receptionist. (Albury)
🏢 Border General Practice
📍 Albury