About abbaCare

At abbaCare, we are passionate about supporting NDIS Participants across Northern Queensland and beyond. We take pride in delivering person-centered, respectful, and holistic care that focuses on what individuals can do – not what they can’t.

Our mission is to empower Participants to achieve their goals, enhance their independence, and live a life full of hope, laughter, and possibility.

About the Role

As a Lifestyle Facilitator (Support Worker), you will provide tailored support that promotes independence, inclusion, and community participation for people living with a disability.

Your work will focus on:

- Building life skills across social, recreational, employment, and daily living activities

- Encouraging personal choice and meaningful engagement

- Delivering support with a person-centred and strengths-based approach

Why Join abbaCare?

- We value diversity and proudly welcome applicants from CALD, LGBTQIA+, and Aboriginal and Torres Strait Islander communities

- Thorough onboarding and training provided

- Access to our Employee Assistance Program (EAP)

- Flexible hours to suit your lifestyle

- Varied and dynamic work environments including community access, SIL, and SDA homes

- Ongoing support and professional development opportunities

Who We’re Looking For

Passion & Values

- Strong commitment to person-centered care and empowering individuals to live fulfilling lives

- Respect for cultural diversity, inclusion, and social justice

- Genuine compassion and willingness to advocate for Participants’ needs and goals

- Encouraged: Aboriginal and Torres Strait Islander women are invited to apply to fill a current vacancy within our Service Delivery team

Skills & Experience

- Experience supporting individuals with disabilities or mental health conditions

- Comfortable assisting Participants with complex needs and behaviours





- Solid communication and interpersonal skills

- Experience in active overnight shifts and manual handling tasks

- Ability to mentor, coach, and support growth in others

Required Certifications

- QLD Green Provisional or Open Driver’s Licence and comprehensively insured vehicle

- Current Blue Card (Working with Children Check)

- NDIS Worker Screening Check (Yellow Card)

- Completion of the NDIS Worker Orientation Module

- First Aid and CPR certification

- Proof of two doses of COVID-19 vaccination

Desirable (Not Essential)

- Experience in Disability or Community Services

- Prior work in Supported Independent Living (SIL)

- Familiarity with Positive Behaviour Support Plans

- Understanding of privacy and confidentiality principles

- Ability to build and maintain strong networks with external service providers

Key Responsibilities

- Support Participants to achieve goals outlined in their NDIS Plans

- Promote positive behaviour and implement support strategies

- Assist with personal care tasks such as showering, toileting, and dressing

- Perform manual handling (e.g., hoist transfers, use of wheelchairs)

- Facilitate social and community engagement

- Support household tasks including meal preparation, tidying, and basic cleaning

- Collaborate with Participants, families, and support networks

- Follow all abbaCare policies, procedures, and relevant industry standards

Please note, candidates not currently located in Townsville need not apply.

More Than Just a Job

At abbaCare, being a Lifestyle Facilitator means making a genuine difference.
If you’re driven to create positive change, support individual choice, and walk alongside Participants on their journey, we’d love to hear from you.

Applications remain open until the position is filled.

First Nations People are strongly encouraged to apply.

abbaCare is a smoke-free and COVID-safe workplace.

📌 Lifestyle Facilitator (Support Worker) (Cairns)
🏢 AbbaCare
📍 Cairns