The role involves managing the company's food safety and quality management system to ensure legislative and regulatory compliance and to meet customer requirements.

Key responsibilities

- Maintain business food safety and quality certification including HACCP, SQF and Primesafe and compliance to customer specific standards
- Continuous improvement of food safety and quality management system including implementation of necessary policies and procedures to ensure legislative and regulatory compliance
- Manage vendor assurance program to ensure both local and international suppliers supply safe and quality products as per customer requirements
- Manage customer complaint process including monitoring, investigating, identifying root cause, trending and reporting
- Build relationships with stakeholders (internal and external) by regularly communicating in matters relating to food safety, quality and seafood sustainability
- Keep product specification updated and ensure products are assessed for compliance to specification including microbiological testing, chemical testing and organoleptic assessments
- Approval and verification of artwork and packaging to ensure compliance with FSANZ Food Labelling laws




- Provide technical input into Recent Product Development process to ensure product conformance to legislative, regulatory and customer requirements
- Management of sustainable seafood through assessment of species to determine sustainability status
- Work with procurement to source sustainable seafood and ensure chain of custody for identification and traceability

About you

- Degree or equivalent in Food Technology/Science or other relevant discipline
- Significant experience in vendor assurance management in manufacturing or retail industries, preferably more than 3 years industry experience
- Comprehensive understanding of the requirements in the FSANZ Food Standards Code and relevant legislations
- Knowledge in Food Safety and Quality Standards e.g. SQF, HACCP
- Knowledge of seafood industry especially sustainable seafood
- Computer literate and proficient in using internet collaborative specification systems
- Excellent verbal and written communication in both English and Mandarin
- Highly developed planning, organising and project management skills
- Ability to manage and resolve conflicts amicably and professionally
- Commercial astuteness with ability to work at pace with stakeholders at all levels across the business

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📌 Quality Assurance Officer (Melbourne)
🏢 Australia Quality Assurance
📍 Melbourne