Jacana Energy in Darwin is seeking a Customer Experience Improvement Lead to identify, influence and implement improvements across the customer experience and contact centre operations.
You will partner with operational teams, stakeholders, and technology partners to deliver practical solutions and measurable outcomes using customer insights, data and continuous improvement practices to boost customer satisfaction and operational performance.
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📌 Customer Experience Optimisation Lead (Northern Territory)
🏢 Jacana Energy
📍 Northern Territory
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