Key responsibilities

- Oversee and manage all production operations including the Digital Production Unit (DPU), horizontal band-saw, multi-ripping, dressing, profiling, finishing, and all associated processes.
- Manage production scheduling to meet customer commitments and maintain on-time delivery performance.
- Drive continuous improvement in throughput, yield efficiency, and waste reduction across all production processes.
- Develop, document, and embed standard operating procedures (SOPs) across the facility.
- Directly manage production staff, including rostering, performance management, and professional development.
- Foster a positive, respectful workplace culture consistent with CHW's values, with particular attention to the No Ego Policy standard.
- Conduct regular one-on-ones and contribute to a performance framework that supports individual growth alongside business outcomes.
- Support the execution of CHW's Chain of Custody certification (FSC® and PEFC) under the administration of the CoC Administrator, ensuring all obligations are met through the production process from raw material intake to finished product dispatch.
- Maintain all WHS obligations across the facility in accordance with South Australian workplace health and safety legislation.
- Own the operational budget, tracking expenditure against agreed monthly and annual targets.

About you

- Demonstrated experience in production or operations management within a timber, joinery, panel products, or closely related engineered materials environment.
- Direct people management experience,



including performance management and team development.
- Operational budget accountability and financial literacy at a production management level.
- Strong understanding of WHS obligations in a manufacturing workplace.
- Demonstrated experience working within a certified quality or chain of custody system (PEFC, FSC, ISO, or equivalent).
- Familiarity with CNC production environments, including understanding of workflow, throughput, and scheduling.
- Lean manufacturing, continuous improvement, or equivalent structured process improvement experience.
- Experience in a growth-stage business where operational processes were still being established, not simply inherited.
- Builder mindset: comfortable creating structure and process rather than simply operating within established systems.
- Honest and direct: able to surface problems early, speak plainly, and accept accountability without defensiveness.

About us

Crafted Hardwoods (CHW) is an Adelaide-based manufacturer of Solid Engineered Hardwood (SEH). We are bringing a world-first innovation to the Australian and New Zealand market: a proprietary engineered hardwood system that combines structural performance, zero-formaldehyde manufacturing, and industry-leading environmental credentials.

We are a young, ambitious business with a 10-year growth horizon. Everyone on the team is here because they believe what we are building matters: for the Australian manufacturing sector, and for global sustainability. We are not a steady-state operation. We are building something that has not been done before.

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📌 Operations Manager (Adelaide)
🏢 Crafted Hardwoods
📍 Adelaide