Job Description
E1 is seeking a Customer Experience Specialist on a 6-month contract in Melbourne to support Builders, Subcontractors and Suppliers and resolve complex issues while improving systems and processes.
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You will own high-impact inquiries, optimise the Lorikeet AI support platform, contribute to the knowledge base, and collaborate with Product, Customer Success and Commercial teams on strategic projects.
📌 SaaS Customer Experience Specialist -- 6-Month Contract (Victoria)
🏢 E1
📍 Victoria