Member Retention & Engagement Lead (New South Wales)

Member Retention & Engagement Lead (New South Wales)

13 Sep
|
Hcf Australia
|
New South Wales

13 Sep

Hcf Australia

New South Wales

HCF Australia is seeking a Retention Manager to lead member retention initiatives across channels and translate insights into practical actions that reduce churn. You’ll collaborate with multiple teams—Member Growth, Marketing, Digital, Customer Operations, Analytics and Member Experience—to embed retention strategies into daily operations and drive measurable improvements.

This role focuses on end-to-end delivery of retention programs, from planning through execution to performance review,

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📌 Member Retention & Engagement Lead (New South Wales)
🏢 Hcf Australia
📍 New South Wales

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