Job Description

Overview

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Join to apply for the Administration Officer role at St Vincent's Health Australia.

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Job Description

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- Role title: Administration Officer
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- Role type: Permanent full time
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- Role grade: Administration Officer, Level 3, Year1/2
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- Department and location: Health Information Services, St Vincent's Hospital, Darlinghurst
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- Salary: $68,338.78 – $70,468.73 + super
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Better and fairer care. Always. We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

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Founded by The Sisters of Charity in 1857, our +30,000 healthcare professionals operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

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About The Role

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- Be the go-to person for handling calls and patient information requests, providing friendly and professional service in line with NSW Health policies.
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- Keep patient records accurate and up-to-date by entering data, fixing discrepancies, and undertaking transactions in Patient Administration Systems e.g. COREPAS, MEDIWEB, CHIME.
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- Support doctors, nurses, clinical teams and ward administration by processing notifications, updating patient information, rectifying data discrepancies and merging duplicate records.
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- Ensure compliance and data integrity by carrying out audits, generating reports, and following strict privacy and confidentiality standards.
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- Help improve systems by training staff on COREPAS, assisting with new technology rollouts, and embracing digital health innovations.
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About You

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- Exceptional communication and customer service skills, with the ability to confidently interact with patients, clinicians, and multi-disciplinary teams in a professional and compassionate manner.
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- Experience in healthcare administration, ideally within a hospital or Health Information Services environment, with demonstrated knowledge and use of Patient Administration Systems.
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- Strong organisational and problem-solving abilities, capable of working independently, prioritising tasks under pressure, and maintaining high attention to detail while meeting deadlines.
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- Advanced computer skills, including proficiency in Microsoft Word and Excel, and the ability to quickly adapt to new digital health systems.
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- Commitment to confidentiality and compliance, with a solid understanding of privacy principles and medico-legal requirements in a health setting.
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Why Work at St Vincent's

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- Join us on our mission to provide care to all, including the most at-risk people in our community
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- Discounted access to gyms with Fitness Passport
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- Access to discounted private health insurance with Medibank
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- Access to a government salary sacrifice program
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- Support for educational development, scholarship programs, and paid study leave
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About The Hospital

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In this role you will be based at St Vincent's hospital, Darlinghurst.

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- A busy inner-city hospital in a beautiful location
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- Surrounded by cafes, galleries, theatres, parks, nightlife, and nearby beaches
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- A place of expert clinical care for at-risk people
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- Closely partnered with universities and affiliated research institutes
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- Centres of excellence include heart & lung transplant, bone marrow transplant, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
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Sponsorship / Work Rights

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Visa sponsorship is not available. For this role you must be an Australian or Current Zealand citizen or have a work visa that grants the necessary rights.

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Pre-employment checks

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Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

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Equal Opportunity

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We celebrate diversity and inclusion and are committed to equal employment opportunity for everyone.

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How To Apply

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The closing date for applications is 10 September 2025. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.

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Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early if a suitable applicant is sourced.

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Respectfully, this role is not open to recruitment agencies.

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Reconciliation Action Plan

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We acknowledge the importance of a welcoming, safe, equitable and inclusive work environment for Aboriginal and/or Torres Strait Islander Employees. Applications from Aboriginal and Torres Strait Islander Peoples are encouraged. For further information, visit the Reconciliation webpage or contact [email protected].

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View Reconciliation Action Plan

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Code of Conduct

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View Code of Conduct

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Seniority level

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- Entry level
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Employment type

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- Full-time
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Job function

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- Administrative
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- Industries: Hospitals and Health Care
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📌 Administration Officer (New South Wales)
🏢 St Vincent's Health Australia
📍 New South Wales