- Provide independent Line 2 risk oversight, advice and challenge for the Consumer Lending portfolio
- Oversee and challenge business and technology change initiatives, with increasing focus on AI, automation and digital transformation
- Lead and contribute to assurance reviews, deep dives and risk assessments across Consumer Lending and operational risk themes
- Support issue management, RCSA oversight, risk insights and regulatory engagement
- Identify emerging risks and provide pragmatic, commercially focused risk-management advice
- Collaborate with Business, Line 1 Risk and other Risk functions across the Bank
- Deliver coordinated oversight and positive customer outcomes

Requirements

- Experience in financial services, ideally across lending, operational risk, product, business change or technology transformation
- Demonstrated expertise and/or solid understanding of operational risk frameworks and management of non-financial risks across complex business environments
- Strong interest in technology, AI and automation and their impact on business risk profiles
- Strong stakeholder management and communication skills
- Ability to influence and constructively challenge
- Pragmatic and commercially minded approach




- Collaborative approach across strategic change, assurance and day-to-day risk activities
- Strong analytical and report-writing skills

Core Competencies

Demonstrates expertise in operational risk management and oversight within the Consumer Lending portfolio, with a strong focus on technology, AI, and automation. Capable of providing pragmatic risk-management advice and collaborating effectively across various risk functions to ensure positive customer outcomes.

Highest-signal resume keywords

- Operational Risk Management
- Consumer Lending Expertise
- Stakeholder Management
- Analytical Skills
- Technology Transformation

Hard Skills

- Operational Risk Frameworks
- Risk Assessment
- Issue Management
- RCSA Oversight
- Risk Insights

Soft Skills

- Communication Skills
- Influencing Skills
- Collaborative Approach
- Pragmatic Mindset
- Constructive Challenge

Industry Keywords

- Financial Services
- Lending
- Non-Financial Risks
- Business Change
- Operational Risk

Tools & Technologies

- AI
- Automation
- Digital Transformation

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📌 Senior Operational Risk Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales