Customer Experience & Insights Consultant (Victoria)

Customer Experience & Insights Consultant (Victoria)

13 Sep
|
Boq Group
|
Victoria

13 Sep

Boq Group

Victoria

Job Description

BOQ Group is seeking a Customer Relations Consultant to support customers as part of a six‐month contract. You'll handle complaints, gather feedback, and help steer improvements across the Group's customer experience journey.

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You'll work with frontline teams and leaders to identify trends, inform product and process changes, and ensure customers are heard and respected throughout every interaction.

📌 Customer Experience & Insights Consultant (Victoria)
🏢 Boq Group
📍 Victoria

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