Job Description

Purpose

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As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.

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Primary Responsibilities

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- Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
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- Develop a robust understanding of the spa's products and the wide range of treatments and services we offer
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- Provide exceptional customer service to our valued guests, all while maintaining a professional charm
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- Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful,



ensuring we are always prepared
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- Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
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- Exude confidence as you dazzle our guests with personalized home care recommendations and effortlessly meet those retail targets
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Skills & Experience

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- Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
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- Exemplify impeccable grooming, presentation and have a thoughtful communication style
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- Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
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- Maintain composure and agility under pressure
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- Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs
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📌 Spa Therapist (Port Douglas)
🏢 Accor Apartments and Realty
📍 Port Douglas