Role-based at our Head Office in Artarmon

$70K to 80K + super (negotiable)

The Company

Well-established in the Australian cleaning industry, Quad Services is looking to bring on and develop top talent. This is an excellent opportunity for an experienced Help Desk and IT Support (Level 1) with strong Microsoft product knowledge. This is a full-time role based at our Head Office in Artarmon.

The Role

As Help Desk and IT Support, reporting directly to the Network Manager, you will be:

Installing and configure computer systems and applications within the company

Support end users solving software & hardware problems

Manage systems onboarding, cross-boarding and offboarding of staff

Management of the equipment asset register including status of equipment usability

Skills and Experience

The successful applicant will be a suitably experienced Help Desk and IT Support who has:

High level of Windows 10/11 knowledge & experience

Valuable Microsoft Office knowledge and skills

Good PC hardware knowledge

Good teamwork & communication skills

Experience managing Windows servers

Experience in managing active directory (AD) /Entra ID

Have a demonstrated ability to “get stuff done"

1 to 2 Years experience in IT Support / Service Desk

Exposure to the following would be advantageous:

Experience with networking systems, including Wi-Fi, LAN connectivity, VPNs, internet services

Experience with SharePoint Administration

Experience with supporting Intune

Understanding of cyber safety and information security

What’s on offer?





A fantastic opportunity to join a well-known Award-Winning Australian Company

Ongoing training and development

An additional day of leave for your birthday

Quad Services is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Founded in 1972, Quad is an Australian-owned and operated company with stable, long-term ownership and an experienced senior management team. Through sustained organic growth, we have established ourselves as a leading provider of quality commercial cleaning and related services throughout Australia.

Our head office is in Sydney, with additional offices across Australia and New Zealand.

Our Operations Management team brings extensive industry experience and in-depth expertise in managing diverse client requirements.

Our success is built on a proven service methodology focused on delivery and consistency.

Founded in 1972, Quad is an Australian-owned and operated company with stable, long-term ownership and an experienced senior management team. Through sustained organic growth, we have established ourselves as a leading provider of quality commercial cleaning and related services throughout Australia.

Our head office is in Sydney, with additional offices across Australia and New Zealand.

Our Operations Management team brings extensive industry experience and in-depth expertise in managing diverse client requirements.

Our success is built on a proven service methodology focused on delivery and consistency.

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📌 Help Desk and IT Support (Level 1) (City of Willoughby)
🏢 Quad Services
📍 City of Willoughby