RSPCA WA is seeking a Customer Experience Manager to lead the Customer Contact Centre and ensure compassionate, qualified service for animal welfare inquiries across Western Australia.
You will guide a small team, triage and escalate complex cases, and collaborate with welfare, inspectorate and operations teams to deliver a positive customer experience even in challenging circumstances.
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📌 Customer Experience Manager - Compassionate Frontline Leader (Western Australia)
🏢 RSPCA WA
📍 Western Australia
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