Play a pivotal role in leading our Payroll Operations team and driving process improvement initiatives to enhance employee experience.

Working at Achieve

Working at Achieve is more than just a job. Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves. We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger. We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.

About the role

We are seeking an experienced Payroll Manager to lead our payroll operations and ensure the accurate, timely, and compliant delivery of payroll services. This role is responsible for award interpretation, statutory compliance, payroll system management, and driving process improvements that enhance efficiency, accuracy, and employee experience. This role has a direct reporting line into the General Manager, Finance and Corporate Services.

Role Responsibilities

Team Leadership & Development

- Lead and mentor the payroll team to deliver high-quality services.
- Foster a culture of continuous improvement and collaboration.
- Deliver training and ongoing support on payroll systems and processes.
- Allocate resources effectively to meet deadlines and service standards.

Payroll Operations

- Supervise the end-to-end payroll cycles, ensuring compliance with relevant legislation, industrial awards, and organisational policies.
- Ensure accurate interpretation of Awards (e.g., SCHADS, Modern Nurses Award 2020 etc.).

Compliance & Governance

- Monitor legislative changes and ensure compliance.
- Maintain confidentiality and data integrity.

Business Partnering & Stakeholder Engagement

- Collaborate with Corporate Services, PPC, ICT, Service Delivery, Operations,



and Workforce Planning teams to optimize workflows.

To be successful in this role, you will need:

- Bachelor’s degree in accounting or finance or relevant subject areas.
- 5+ years relevant experience in similar role with proven experience managing end-to-end payroll in a complex organization, ideally within Disability Services or NDIS environment.
- Robust knowledge of payroll legislation, awards, and compliance requirements.
- Experience with payroll systems and rostering platforms.
- Membership with a professional payroll organization is desirable.
- Expertise in ERP systems and financial process automation, advanced Excel and data analysis skills.
- Strong communication and stakeholder engagement skills, and business partnering skills.
- Proven ability to lead and develop high-performing teams.
- Demonstrated commitment to ethical practices, confidentiality, integrity, and organizational values.
- Proactive, autonomous and capable of self-starting tasks and the ability to adapt to a changing environment.

Great employee benefits

- Salary packaging options mean you keep more of your take home pay before tax.
- Car leasing is another salary packaging option.
- Free personal and financial counselling for you and your family.
- Range of paid leave and flexible work arrangements.
- Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
- Regular training and support to succeed in your role, including paid induction for frontline staff.
- A strong record of promoting from within.

Achieve Australia takes safe hiring seriously. We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.

As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

- Reference checks
- National Police check
- NDIS Worker Check
- Working with Children check
- Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.

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📌 Payroll Manager (New South Wales)
🏢 Achieve Australia
📍 New South Wales