Due to the ongoing success of the Goodies venues, a successfully launch of La Buvette and a strong growth plan over the next 12 months, this is a newly created role to meet the demand of the business. The Reservations & Events Co-ordinator is a casual role supporting the Head of Reservations & Events with the day-to-day running of bookings, guest communications, and events across The Goodies venues. It's a hands-on opportunity to learn the reservations and events side of hospitality, working closely with a small, supportive team and gaining exposure to the systems and standards behind a outstanding guest experience.

Key responsibilities

- Answer phone and email enquiries promptly and professionally, redirecting where needed.
- Accurately enter and update bookings and guest details in SevenRooms.
- Confirm reservations and follow up on outstanding bookings, deposits, and guarantees.
- Help keep table inventory and daily booking sheets accurate and up to date.
- Support the Head of Reservations & Events with event enquiries, from first contact through to the day of the event.
- Help prepare function sheets and event run sheets for venue teams.
- Assist with site visits and show-rounds for prospective event guests.
- Support on-the-day coordination of group bookings and events, liaising with venue teams as needed.
- Deliver warm, professional communication that reflects The Goodies' hospitality standards.




- Provide general administrative support, including filing, data entry, and basic reporting.

About you

- Friendly, professional phone and email manner
- Comfortable learning new booking/reservation systems
- Strong attention to detail and accuracy
- Basic computer literacy (email, spreadsheets)
- Well organised with good time management
- Clear written and verbal communication
- Willing to learn and take direction
- Stays calm under pressure in a fast-paced environment
- Available to work a mix of weekday, evening, and weekend shifts
- Genuine interest in hospitality, events, or guest experience as a future career path

About us

The Goodies is a growing hospitality group founded by Nathan & Sali Sasi and Morgan McGlone, known for their commitment to thoughtful food, generous, warm service, and neighbourhood-driven hospitality. With a combined legacy across Australia's best kitchens and venues, The Goodies is creating a fresh, guest-focused approach to dining. Current venues include Bar Copains (Surry Hills), Bessies (Surry Hills), Alma's (Surry Hills), Vin-Cenzo's (Darlinghurst), and La Buvette (Potts Point). The group's venues are united by a commitment to excellence, sustainability, team culture, and genuine hospitality.

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📌 Reservations and Event Coordinator (New South Wales)
🏢 The Goodies
📍 New South Wales