WOW Recruitment is partnering with a global EdTech business to appoint a Head of Customer Success ANZ in Melbourne or Perth (hybrid). You will own CS strategy across ANZ and lead a 7‑person team to drive retention, expansion and stronger commercial outcomes.
The role focuses on transforming the CS operating model, building playbooks, processes and a data‑driven culture. You’ll collaborate with Sales and cross‑functional leaders to scale a proactive customer experience across VIC, Sydney and
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📌 Strategic Head of Customer Success - ANZ EdTech SaaS (Melbourne)
🏢 Wow Recruitment
📍 Melbourne
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