13 Sep
|
OpenTalent
|
New South Wales
13 Sep
OpenTalent
New South Wales
Are you the kind of engineer who can't stand doing the same thing twice – who sees a repetitive process and immediately wants to automate it away? Morse Micro is looking for an IT Automation & Service Delivery Engineer to take ownership of how our IT function delivers, and to make it run faster, smoother, and smarter.
This isn't a ticket-grinding role: it's about engineering better workflows, automating the repetitive, and raising the bar on how a fast-growing semiconductor company runs its IT. If you like solving problems once and for all rather than over and over, this is for you!
Based on-site at our Surry Hills (Sydney) headquarters, you'll own IT service delivery end-to-end and drive the automation and efficiency projects that lift the whole team – working closely with the Information Technology Manager and the team.
Your main
responsibilities
will include:
- Owning IT service delivery end-to-end – designing triage and workflows, setting and meeting service standards, and being accountable for keeping our request queue healthy and under control
- Driving automation and efficiency across IT operations – identifying repetitive, manual work and engineering it away through scripting, tooling, and AI-assisted workflows
- Leading "deliver better and faster" projects: streamlining onboarding/offboarding, self-service, monitoring, and the processes that consume the team's time
- Building and maintaining automations and integrations across our IT and SaaS stack (identity, SSO, device management, ticketing) to reduce toil for the whole team
- Supporting and helping maintain our network and infrastructure across HQ and remote sites, hands-on at the local level
- Administering systems across a multi-OS environment (Windows, macOS, and Linux), with confidence working in Linux
- Partnering with the IT Manager on technology decisions and continuous improvement, and helping lift the capability and tooling of the wider team
- Providing hands-on technical support across the full stack (Level 1 to Level 4), helping people on the ground at HQ and supporting remote sites – happy to jump on the everyday requests and
the role
of resolving the toughest, deepest issues the rest of the team escalates
- Supporting our security and compliance posture (ISO 27001-aligned practices, privileged access, identity and SSO) as part of
day-to-day operations
- Maintaining transparent documentation, runbooks, and knowledge so improvements stick and the team can scale
Essential skills and experience:
- Proven experience in IT operations, systems, or infrastructure engineering, with a track record of owning and improving how IT is delivered
#J-18808-Ljbffr
📌 DevOps Engineer - Morse Micro (New South Wales)
🏢 OpenTalent
📍 New South Wales