Queensland Government is seeking a Customer Service Advisor (Cross Channel) to deliver government services across phone, online and face-to-face channels. You will develop knowledge of procedures, assess customer needs and direct them to the appropriate service channel.
The role involves handling licensing and registrations and engaging with multiple systems to support effective service delivery. You will work with a positive, diverse team and may provide training to junior advisors.
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📌 Multi Channel Government Services Advisor Mount Isa (Australia)
🏢 Queensland Government
📍 Australia
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