12 Sep
|
State Street
|
Australia
12 Sep
State Street
Australia
State Street Corporation is seeking an experienced Level 3 Product Technical Support Incident Manager to own the end-to-end lifecycle of major incidents across the SaaS APAC estate. The role requires coordinating Support, L3/ASE, SaaS Ops, DevOps and Infrastructure to a unified resolution path and driving RCAs for continuous improvement.
You will manage communications with traders, executives, and clients, ensure timely updates, and maintain an audit trail for regulatory scrutiny.
J-*-Ljbffr
📌 Senior Major Incident Manager Saas Ops Level 3 Melbourne (Australia)
🏢 State Street
📍 Australia