- Own and execute the regional growth plan
- Deliver agreed regional revenue, customer growth, activation, retention, and rack-adoption goals
- Recruit and onboard delivery couriers and explain the Commercial Delivery offer
- Help new customers become active successfully
- Coordinate and personally support rack distribution, delivery and pickup logistics, inventory tracking, and rack-use guidance
- Meet couriers in the field at delivery hubs, ghost kitchens, community gathering points, and other high-potential locations
- Build relationships with local restaurants, ghost kitchens, delivery partners, community organizations, and other growth partners
- Plan and run community events, field activations, referral initiatives, promotions, and educational sessions
- Maintain an active presence in approved community channels and answer local questions
- Connect customers to the Customer Success team when centralized support is required
- Identify barriers to adoption and promising locations for racks, battery swaps, or other infrastructure
- Gather structured feedback and provide recommendations to Product, Operations, and the Commercial Delivery team
- Track regional performance, explain progress and risks, and adjust field plans based on data and community insight

Requirements

- Must be based in Sydney and available for regular in-person field work across the region
- Demonstrated experience in field growth, community engagement, partnerships, local operations, field marketing, or a similarly hands-on role
- Comfort spending substantial time in the field, traveling locally, and taking an active role in rack distribution and event logistics
- Commercial and data-informed mindset,



with motivation to own measurable regional revenue and growth outcomes
- Strong relationship-building skills and credibility with delivery couriers and local partners
- Excellent organization across events, inventory, follow-ups, community communications, and multiple active workstreams
- Practical, entrepreneurial working style and ability to operate independently in an early-stage program
- Clear written and verbal communication
- Professional fluency in English
- Qualified fluency in Mandarin preferred, not required
- Direct experience as a delivery courier or working with courier, gig-economy, micromobility, restaurant, or last-mile delivery communities preferred
- Existing relationships within Sydney’s delivery, restaurant, or courier ecosystem preferred
- Availability for a 12-month fixed-term employment arrangement
- Ability to work hybrid from Sydney

Core Competencies

Demonstrates expertise in regional growth strategies, community engagement, and partnership development, with a strong focus on achieving measurable revenue and customer growth outcomes. Proficient in organizing events, managing logistics, and fostering relationships within the local delivery and restaurant ecosystem.

Highest-signal resume keywords

- Field Growth Experience
- Community Engagement
- Partnership Development
- Event Logistics Management
- Data-Informed Decision Making

Hard Skills

- Regional Growth Planning
- Inventory Tracking
- Customer Activation
- Revenue Management
- Logistics Coordination

Soft Skills

- Relationship Building
- Clear Communication
- Organizational Skills
- Entrepreneurial Mindset
- Independent Operation

Industry Keywords

- Delivery Courier
- Gig Economy
- Micromobility
- Last-Mile Delivery
- Restaurant Partnerships

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📌 Community Growth Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales