Lead Solutions Engineer – Onboarding & Incident Escalation (Melbourne)

Lead Solutions Engineer – Onboarding & Incident Escalation (Melbourne)

13 Sep
|
inSUPPORT
|
Melbourne

13 Sep

inSUPPORT

Melbourne

inSUPPORT is seeking a Principal Solutions Engineer who is hands-on and central to our Managed Services delivery. You will work closely with the Technical Experience Manager and the wider helpdesk to onboard new customers onto our managed service platform and to escalate complex incidents the team can’t resolve.

This role requires practical technical ability, robust collaboration, and a proactive approach to improving onboarding processes and incident response, helping clients achieve reliable,

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📌 Lead Solutions Engineer – Onboarding & Incident Escalation (Melbourne)
🏢 inSUPPORT
📍 Melbourne

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