Job Description

1 day ago Be among the first 25 applicants

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Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

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What you'll be doing

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As a Marketing Advisor, you'll play a key role in driving revenue and enhancing service outcomes for Virgin Australia by creating and executing engaging communications across our owned channels like V-mail, Guest, and Velocity programs. You'll bring campaigns to life that surprise and delight our customers, always with a hands-on approach. From concept to delivery, you'll continuously test, learn, and optimise to ensure every message makes an impact.

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You'll be great in this role if you

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- Bring strong experience in managing marketing campaigns across digital and direct channels
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- Know your way around HTML and have formal training in Dreamweaver or similar tools
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- Have hands-on experience with data-driven marketing and CRM techniques, especially email
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- Are confident running A/B and multivariate testing to optimise performance
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- Can interpret campaign results through reporting and analysis
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- Use Adobe Photoshop to create and refine campaign assets
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- Thrive in cross-functional teams or agile squads, collaborating to deliver great outcomes
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- Prioritise tasks effectively based on commercial impact
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- Have a sharp eye for detail and a commitment to accuracy
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- Bring proven experience from a commercial, retail, or sales-focused environment
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- Communicate and present ideas clearly and confidently
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- Understand and apply Spam and Privacy compliance in direct marketing
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- Hold a degree or post-grad qualification in marketing, business, technology or a related field (desirable)
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- Have formal training in Adobe Experience Cloud or similar platforms (desirable)
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- Know how to design and deliver multi-channel marketing campaigns (desirable)
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- Have experience with Adobe Experience Cloud tools like Analytics, Target, and Campaign (desirable)
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- Understand the digital sales and eCommerce landscape (desirable)
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What you'll get from us

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We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

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- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
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- Adaptable working arrangements (including work hours and work from home)
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- Discounts on travel insurance, car hire, accommodation and experiences worldwide
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- Hospitality, retail, technology, beauty services and wellness discounts
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- Wellness support, including the Converge digital wellbeing platform
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- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
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- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
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Equality rules

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We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

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Ready to apply? We're ready to hear from you. Apply now.

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Seniority level

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- Entry level
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Employment type

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- Full-time
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Job function

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- Marketing
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Industries

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- Airlines and Aviation
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📌 Marketing Advisor Post Booking (Queensland)
🏢 Virgin Australia
📍 Queensland