Job Description

Retail TechnologySupport / Assistant

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Looking for a role where you can own your work, solve problems, and make an impact? We're hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.

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What You'll Do

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- Lead store onboarding – Set up and integrate recent stores into our loyalty system.
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- Manage POS & API integrations – Ensure smooth connections between systems and troubleshoot issues.
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- Work with vendors – Oversee IT aspects of vendor onboarding and manage timelines.
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- Support & problem-solve – Identify and fix technical issues quickly.
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- Bridge the gap – Communicate clearly and confidently with both technical and non-technical teams.
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- Document & improve – Maintain clear technical guides and suggest system improvements.
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What You'll Need

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- Experience in technology support, integrations, or a similar role.
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- Understanding of APIs, POS systems,



and app development processes.
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- Strong communication skills – Able to explain technical details in simple terms.
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- Problem-solving and project management skills – Ability to handle multiple tasks and meet deadlines.
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- Ability to work independently and take ownership of tasks.
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- Experience creating and maintaining technical documentation.
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Why Join Us?

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- Hybrid work – 2 days on-site, the rest remote.
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- Career growth – Training, development, and clear progression paths.
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- Autonomy & impact – Be the go-to expert in this role.
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- Occasional domestic travel – Get hands-on with integrations.
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This is an opportunity to own a key role in retail technology while growing your career.

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If you're tech-savvy, a great communicator, and love solving problems, apply now!

📌 Retail Technology Support (Victoria)
🏢 Morgan Consulting
📍 Victoria