Job Description

Take on the role of Retail Store Manager at Petstock Artarmon and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group.

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- Experience in a similar retail store leadership role
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- Demonstrated drive to achieve and exceed sales target
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- Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture
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- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
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- Ability to drive safe Work, Health & Safety practices
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- Established business acumen
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- Ability to be flexible and adapt to changing work conditions
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- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
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A Peek Into Your Petstock Day

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- Lead by example, mentoring and inspiring your team daily
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- Coach your team to achieve and develop their knowledge and skills
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- Lead from the front by consistently providing an exceptional customer experience
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- Create strong safety mindset, committed to fostering a culture of safety within your team
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- Recruit, onboard, and induct high-calibre new team members
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- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
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- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
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- Create a fun, supportive in-store culture where your team loves coming to work every day
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- Proactively support local marketing opportunities and sponsorships
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Why Petstock is the Place for You

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- Free access to mental health, financial & wellbeing support services through our Sonder service
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- Prospect to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
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- Health and wellness services at a great corporate discount
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- Exclusive access to Workplace Banking
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We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.

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Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

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In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

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Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

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We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

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At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

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Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

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We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

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The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm.

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Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.

📌 Retail Store Manager | Artarmon (New South Wales)
🏢 PETstock
📍 New South Wales