Job Description

Who are we?

n

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

n

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

n

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

n

Senior Director, Data Centre Operations – Australia

n

Job Description Summary

n

The Senior Director, Data Centre Operations owns customer impacting, day to day responsibility for the operations, maintenance and performance of the 18 data centres and 200+ FTE's in the country. The Senior Director is responsible for the day-to-day execution, capacity management, consistent response/structures and streamlined support.

n

As the Senior Director Data Centre Operations Australia, you will drive strategic planning and priorities for data centre operations, in alignment with our next gen platform strategy

n

Key Responsibilities:

n

n
- Establish and track delivery against KPIs, SLAs, and metrics (incl. performance, capacity, availability, budget)
n
- Oversee on-the-ground incident response, problem resolution, and change management communicating closely with key customers about resolution to support Equinix customer experience
n
- Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination
n




- Establish and track safety measures to ensure safety of front‐line resources
n
- Ensure consistency in experience and on‐the‐ground response across data centres in the country
n
- Contribute to the centres of excellence as and when appropriate and implement policies and procedures to ensure global consistency and effectiveness
n
- Contribute to and/or support other departments to achieve endorsed business objectives
n
- Coordinate with global design and construction team to ensure global consistency and effectiveness
n
- Lead a diverse team - shape a collaborative, transparent, and entrepreneurial culture, in tandem with the extended global operations leadership and the corporate leadership team
n
- Motivate employees around shared vision and change story in line with our world‐wide transformation agenda
n
- Empower front line resources to meet customer needs through incentives and process
n

n

Profile Required

n

n
- Demonstrable track record of data centre operations management and maintenance or similar (e.g. mechanical & engineering, facilities, operations engineering, critical infrastructure) leading a team of at least 80-100 people
n
- Excellent experience in cross‐functional management and in leading and operating in a matrixed environment
n
- Substantial experience in optimising a growing and evolving business – leading a large organisation through a period of rapid growth, merger integration, or business transition
n




- Strong focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
n
- Critical sustainability focus — understands how operational decisions affect energy, water and long‐term environmental performance as a thought leader in this space
n
- Proven ability to work as part of a regional (APAC) Operations leadership team against common goals
n
- Demonstrable strength in HES leadership, with a record of improving safety outcomes and environmental performance in a live critical‐infrastructure setting
n
- Experience partnering with Compliance and Physical Security functions, including audit, certification, access control and site security operating rhythms
n
- Ability to provide thought leadership, think strategically and effectively communicate vision and influence
n
- Demonstrate and instill Equinix's culture and values
n
- Adept at balancing intense short‐term pressures with overall long‐term goals
n
- Strong intellect (ideally with a university degree) and financial acumen and ability to connect operational objectives to financial results
n

n

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

n

Equinix is an Equal Employment Chance and, in the U.S., an Aff... (full EEO statement retained verbatim)

n

We use artificial intelligence in our hiring process. Learn more here.

n

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

📌 Senior Director, Data Centre Operations, Australia (New South Wales)
🏢 Equinix
📍 New South Wales