We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service. The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and productive manner.
Skills:
- - Excellent communication skills, both verbal and written
- - Strong problem-solving abilities
- - Ability to work well under pressure in a fast-paced environment
- - Knowledge of customer service principles and practices
Responsibilities:
- - Answering incoming calls and responding to customer inquiries in a professional manner
- - Providing information about products or services offered by the company
- - Resolving customer complaints or issues effectively and efficiently
- - Processing orders, returns, and exchanges accurately
- - Maintaining accurate records of interactions with customers
Qualifications:
- - High school diploma or equivalent required
- - 1+ years of experience in a customer service role preferred
- - Proficiency in Microsoft Office applications
- - Ability to work flexible hours, including weekends if necessary
#J-18808-Ljbffr
📌 Technical Support / Customer Service (Melbourne)
🏢 Australian Private Network
📍 Melbourne
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