- Build and scale strategic partnerships with Tier A partners
- Develop local relationships and connect with key partner personnel
- Serve as the internal ambassador for partner success
- Drive revenue and profit growth through existing partnerships
- Forecast business expansion and identify current opportunities
- Co-develop joint go-to-market strategies and establish shared objectives, targets, and milestones
- Align Sales, Presales, Professional Services, Enablement, Product, and Marketing teams
- Manage partner compliance and enablement programs
- Facilitate quarterly business reviews, joint planning sessions, communications, and partnership events
- Deliver thought leadership through forums, conferences, and panels
- Build executive-level relationships with partners and end customers
- Manage customer handoffs from implementation to Customer Success Management teams
- Maintain partner relationship data in Salesforce
- Scale successful partnership approaches regionally or globally
- Report to the Director of Partnerships

Requirements

- 6+ years of experience in partnership development, channel management, or strategic account management in B2B technology or SaaS environments
- Proven track record of growing revenue through partnerships
- Demonstrated success building and managing long-term strategic relationships with enterprise or mid‑market partners
- Experience establishing joint business plans and tracking performance metrics
- Strong cross-functional collaboration skills
- Consultative and strategic mindset
- Project management experience leading complex, multi-stakeholder initiatives




- Excellent communication and presentation skills
- Comfortable presenting to C‑level executives and speaking authoritatively on market trends and industry challenges
- Fluent in English, spoken and written
- Experience with CPaaS platforms or omnichannel communication APIs is nice to have
- Familiarity with Microsoft Dynamics 365, Oracle CX, Adobe Experience Cloud, or Klaviyo is nice to have
- Understanding of AI agents, LLM‑powered automation, or conversational AI is nice to have
- Knowledge of Meta, Viber, and OTT channels partner ecosystem is nice to have
- Background in customer engagement, journey orchestration, or marketing automation is nice to have

Demonstrates expertise in partnership development and strategic account management within B2B technology or SaaS environments, with a strong focus on revenue growth and cross‑functional collaboration. Proven ability to build and manage long‑term relationships with enterprise partners and deliver impactful presentations to C‑level executives.

Highest-signal resume keywords

- Partnership Development
- Channel Management
- Revenue Growth
- Cross‑Functional Collaboration
- Project Management

Hard Skills

- Strategic Account Management
- Business Plan Development
- Performance Metrics Tracking
- Consultative Mindset
- Market Trend Analysis

Soft Skills

- Excellent Communication
- Presentation Skills
- Relationship Building

Industry Keywords

- B2B Technology
- SaaS
- CPaaS
- Omnichannel Communication APIs
- Customer Engagement

Tools & Technologies

- Salesforce
- Microsoft Dynamics 365
- Oracle CX
- Adobe Experience Cloud
- Klaviyo

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📌 Partnership Development Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales