SOTI Inc is seeking a Manager, Technical Support to lead a high-performing team across L1-L3, ensuring exceptional customer experience and operational excellence. You will drive incident management, SLA adherence, and cross-functional collaboration with product and engineering.
Experience leading technical support in a fast-paced environment is essential; the role requires robust problem-solving and stakeholder communication across ANZ regions.
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📌 Technical Support Manager — Lead Enterprise Support (Moe)
🏢 SOTI
📍 Moe
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