- Provide a central point of contact for screening and assessment of young people and families referred to the service
- Coordinate service provision and help clients access appropriate support
- Collaborate to obtain organisational information regarding clients, individual and family needs, current service delivery and service gaps
- Build and maintain relationships with government, non-government, community stakeholders and local service providers
- Coordinate and participate in cross-agency case discussions, local governance groups and network meetings
- Develop partnerships with service providers, understand available services, develop referral pathways and negotiate services
- Advocate regarding access and service delivery
- Identify options for brokering external service provision where supports are unavailable
- Monitor program activities, deliverables and outcomes
- Identify risks, emerging issues and opportunities for continuous improvement
- Apply ethical and evidence-informed practice, including social justice, empowerment, cultural safety and child-centred approaches
- Support meaningful participation of young people and families in decision-making

Requirements

- Demonstrated understanding and experience of the service system which supports children and their families, and the interconnectivity between government and non-government agencies involved in supporting families
- Solid communication skills
- Ability to establish and maintain relationships with government and non-government agencies




- Confident communicator able to engage and support a diverse range of stakeholders
- Strong engagement and relationship building skills
- Highly resilient and able to work under pressure and manage competing priorities
- Ability to understand and adhere to Legislation, Policies and Procedures
- Ability to plan and prioritise workload with attention to detail
- Current driver’s licence and willingness to travel
- Subject to a National Criminal History Record Check
- Subject to a Working with Children Check clearance
- Up-to-date résumé (maximum 5 pages)
- Cover letter (maximum 3 pages) addressing the targeted questions

Core Competencies

Demonstrates expertise in coordinating service provision for children and families, with a strong focus on building relationships with government and non-government agencies. Proficient in advocacy, program monitoring, and applying ethical practices to ensure effective service delivery.

Highest-signal resume keywords

- Service System Understanding
- Relationship Building
- Strong Communication Skills
- Advocacy for Service Delivery
- Legislation Adherence

ATS Optimization Keywords

Soft Skills

- Engagement Skills
- Resilience
- Attention to Detail
- Ability to Manage Competing Priorities

Certifications & Qualifications

- Current Driver’s Licence
- National Criminal History Record Check
- Working with Children Check Clearance

Industry Keywords

- Child-Centred Approaches
- Cultural Safety
- Social Justice
- Cross-Agency Collaboration
- Stakeholder Engagement

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📌 Project Officer (Parramatta)
🏢 Jobtailor
📍 Parramatta