- Fast growing Cloud/Managed Services environment.
- Strong team-based culture.
- Blend of office based, Customer site and WFH.
- Provide support for laptops, desktops, mobile devices, and peripherals across Windows and macOS.
- Manage and maintain Windows patch compliance across end-user devices using Microsoft Intune, ensuring timely deployment of security and feature updates in line with organisational policy.
- Administer and optimise the Microsoft 365 suite - Teams, Exchange Online, SharePoint, and OneDrive, ensuring service reliability and a seamless end-user experience.
- Manage identity and access through Microsoft Entra ID: configure Conditional Access policies, SSO integrations, MFA, and Privileged Identity Management (PIM).
- Own the Intune endpoint management lifecycle - device enrolment, configuration profiles, compliance policies, app deployment, and Autopilot provisioning across Windows and mobile platforms.
- Deploy and maintain Azure Virtual Desktop environments: manage host pools, session hosts, FSLogix profile containers, and golden images.
- Manage incidents, service requests, and changes through ServiceNow, meeting SLA targets and driving root-cause resolution.
- Deep expertise with Microsoft 365 - Teams, Exchange Online, SharePoint,



OneDrive and Microsoft 365 tenant administration via Admin Centre and PowerShell.
- Hands-on experience with Microsoft Entra ID: Conditional Access, MFA, SSO integrations, Privileged Identity Management, and hybrid identity.
- Proficiency in Microsoft Intune for endpoint management and compliance - MDM/MAM policies, Windows Autopilot, app lifecycle management, and configuration profiles.
- Solid understanding of Azure Virtual Desktop: host pool management, FSLogix profile containers, session host administration, and image management.
- Hands-on experience with ServiceNow for incident, request & change management.
- Strong knowledge of Windows 10/11 OS and enterprise applications; macOS and JAMF experience advantageous.
- Experience working in a Managed Services Provider desirable.
- Microsoft certifications such as MD-102, MS-102, AZ-140, or SC-300 are highly regarded.
- Free onsite barista and free parking in our Port Melbourne office.
- Strong learning culture with customised development plans for every one of our people.
- Our commitment to creating a sustainable business that invests back into the community.
- A range of staff perks and discounts from our preferred partners.

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📌 Digital Workplace Engineer - Cloud - Interactive (Melbourne)
🏢 OpenTalent
📍 Melbourne