Critical leadership position setting the strategy and taking ownership of ServiceNow outcomes across the enterprise. You'll be reporting into the Head of Technology with a dotted line into the CIO.
The Role
Combination of strategic management (60%) with a strong emphasis on stakeholder/vendor management and governance. Technical platform oversight (40%) driving excellence across ITSM, configuration management and SIAM frameworks.
The Organisation
This isn't a rigid, siloed corporate environment. You'll join a collaborative and diverse workforce; working out of contemporary, freshly renovated office space where the work is both interesting and truly rewarding.
What you'll be doing
- Define and drive the enterprise ServiceNow roadmap, establishing robust governance.
- Provide strategic direction to the existing ServiceNow delivery team to mature platform capability.
- Balance strategic management with technical oversight to optimize platform health, integrations and service performance.
- Manage key supplier relationships, oversee contract SLAs, and align cross-functional executive stakeholders.
Essential Experience
- ServiceNow platform ownership in an enterprise organisation.
- Strong ITSM module implementation experience with technical knowledge of CM & SIAM.
- Strong experience on the governance side.
The Impact
Our client is widely recognised for offering tangible career growth and actively adopting modern technology stacks. If you're looking for a stable, rewarding environment coupled with true platform ownership influencing strategy, this is it!
#J-18808-Ljbffr
📌 ServiceNow Platform Owner (Parramatta)
🏢 Aurec Human Capital Group
📍 Parramatta
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.