Job Description

Litton Andrews – Providing comprehensive medical and healthcare recruitment, consultancy, training, and business solutions, delivering the best staffing, practice management, and professional development services.

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An exciting opportunity exists for 2 experienced and professional Medical Secretaries to join the specialist practice of a highly respected Orthopaedic Surgeon, working together in a job-share arrangement.

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Renowned for delivering exceptional patient care, this established specialist practice provides comprehensive diagnosis and treatment for a broad range of foot and ankle conditions, from common injuries and sports‐related conditions through to advanced reconstructive procedures. Supported by a highly experienced and dedicated clinical team, the practice is committed to providing personalised, compassionate care throughout every stage of the patient's treatment journey.

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If you are an organised, compassionate and proactive Medical Secretary who enjoys working in a collaborative, patient‐focused environment, this is an opportunity to become part of a well‐established and highly regarded specialist practice.

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Key Duties And Responsibilities (including But Not Limited To)

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- Preparing for and coordinating specialist patient clinics to ensure they run efficiently.
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- Managing all incoming telephone enquiries and providing a qualified, compassionate first point of contact for patients.
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- Coordinating appointments and maintaining the busy diary of a Specialist Orthopaedic Surgeon.
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- Processing consultation billing accurately and efficiently.
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- Maintaining patient records, correspondence, appointments and accounts using Clinic to Cloud practice management software.
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- Working closely with the Practice Manager/Registered Nurse to prepare patient theatre quotations, coordinate theatre bookings and process theatre billing.
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- Managing medical administration, specialist correspondence and daily practice operations to support the smooth running of the clinic.
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- Liaising with patients, hospitals,



referrers and other healthcare professionals to ensure a seamless patient experience.
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- Ensuring patient confidentiality is maintained at all times and administrative processes comply with practice policies and relevant healthcare standards.
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To be successful in this role, you will demonstrate the following skills, experience and personal attributes:

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- Proven experience as a Medical Receptionist or Medical Secretary within a private specialist or surgical practice.
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- Previous experience using Clinic to Cloud software, or similar practice management systems such as Genie, Gentu or Xestro, will be highly regarded.
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- Sound knowledge of Medicare, DVA, WorkCover and Private Health Fund billing and administrative processes.
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- A genuine commitment to delivering exceptional patient care with a warm, compassionate and professional approach.
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- The ability to build strong relationships with patients, specialists, referrers and colleagues while contributing positively within a small, collaborative team.
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- Exceptional organisational and time management skills, with the ability to effectively prioritise competing tasks in a busy setting.
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- Highly developed administrative skills, with a proactive approach to identifying and implementing process improvements.
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- Excellent written and verbal communication skills, with strong attention to detail.
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- Fast, accurate data entry skills and confidence working across multiple systems.
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- Immaculate personal presentation and a professional manner at all times.
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- A positive, adaptable and reliable work ethic, with the ability to work independently while supporting the wider team.
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Remuneration

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An hourly rate of $38–$45 plus superannuation will be offered to a suitably experienced candidate. This is a flexible part‐time job‐share opportunity, with the practice open to discussing a combination of days and hours to create a suitable working arrangement. Accessible parking options are available and the successful candidates will join a highly respected specialist surgical practice with a supportive and professional team environment.

📌 Medical Secretary - Job Share (Queensland)
🏢 Litton Andrews
📍 Queensland