Job Description

Customer Service & Success Specialist – Financial Services

n

Join to apply for the Customer Service & Success Specialist – Financial Services role at Talented Group

n

Customer Service & Success Specialist – Financial Services

n

2 days ago Be among the first 25 applicants

n

Join to apply for the Customer Service & Success Specialist – Financial Services role at Talented Group

n

Get AI-powered advice on this job and more exclusive features.

n

Love helping people? Passionate about great service?

n

Join a team where your voice matters — and your energy, empathy, and follow-through help people take one of the biggest steps in life: buying a home.

n

Our client, a well-established player in the financial services/property sector, is looking for a Customer Service & Success Specialist to be the first point of contact for both customers and brokers.

n

This isn't a face-to-face retail role — it's a phone and email-based position where your service, speed, and attention to detail will create a smooth, supported experience for every customer.

n

What you'll do:

n

n
- Be the warm, professional voice supporting homebuyers and brokers
n
- Guide people through the application journey with clarity and care
n
- Follow up leads, assist with documentation, and prepare applications
n
- Work closely with credit and sales teams to solve problems and keep things moving
n
- Deliver standout service — every day, every interaction
n

n

What we're looking for:

n

n
- 2+ years in a customer-focused financial services or lending role
n
- Strong written and verbal communication skills
n




- Familiarity with terms like LVR or serviceability (a bonus!)
n
- Passion for service, positive mindset, and laser focus on the details
n
- Someone who thrives in a fast-paced, team-driven environment
n
- Join a stable, growing business in a purpose-driven role
n
- Work with a supportive, tight-knit team
n
- Great Sydney CBD office location
n
- Help make homeownership dreams a reality every day
n

n

If you're passionate about people, thrive in a service role, and want to make a difference — apply today!

n

#customerservice #financialservices #mortgagejobs #homebuying #sydneyjobs #hiring #brokersupport #customersuccess

n

Seniority level

n

Entry level

n

Employment type

n

Full-time

n

Industries

n

Human Resources Services

n

Referrals increase your chances of interviewing at Talented Group by 2x

n

Sign in to set job alerts for "Customer Service Specialist" roles.

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, New South Wales, Australia 2 days ago

n

Sydney, New South Wales, Australia 3 days ago

n

Customer Service Representative (Friday 9am - 4pm, Saturday & Sunday 1:30pm - 10:00pm, Monday 12:00pm - 7:00pm)

n

Sydney, New South Wales, Australia 3 days ago

n

Sydney, New South Wales,



Australia 6 days ago

n

Sydney, New South Wales, Australia 6 days ago

n

Mascot, New South Wales, Australia 3 days ago

n

Sydney, New South Wales, Australia 6 days ago

n

Sydney, New South Wales, Australia 6 days ago

n

Sydney, New South Wales, Australia 6 days ago

n

Sydney, New South Wales, Australia 2 days ago

n

Sydney, New South Wales, Australia 2 days ago

n

Market Street, New South Wales, Australia 2 days ago

n

Sydney, New South Wales, Australia 3 days ago

n

Queens Park, New South Wales, Australia 1 week ago

n

Casual Customer Service Representative @ Spriggy

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, New South Wales, Australia 5 days ago

n

Newington, New South Wales, Australia 13 hours ago

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, New South Wales, Australia 2 days ago

n

Burwood, New South Wales, Australia 3 days ago

n

Marsden Park, New South Wales, Australia 2 days ago

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, New South Wales, Australia 1 day ago

n

Sydney, Current South Wales, Australia 3 days ago

n

Sydney, New South Wales, Australia 3 days ago

n

Sydney, New South Wales, Australia 13 hours ago

n

Harris Park, New South Wales, Australia 3 days ago

n

Merrylands, New South Wales, Australia 3 days ago

n

Sydney, New South Wales, Australia A$80,000.00-A$95,000.00 2 days ago

n

Parramatta, New South Wales, Australia 6 days ago

n

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

📌 Customer Service & Success Specialist - Financial Services (New South Wales)
🏢 Talented Group
📍 New South Wales